Customized products are final sale and cannot be returned or exchanged. Non-custom products may be exchanged or returned for a refund by reaching out to us at hello@littlelovepress.com. Returns must be delivered to us within 30 days of the date you received the products. Returned products must be received unused in the condition in which they were received. Customers are responsible for the return shipment costs. Please allow one to two weeks for your return to be processed.